Duke It Help Desk. 2019 common things you should know for level 1 support (helpdesk, service desk etc Candidate applies basic helpdesk support skills, company policies and procedures in a tier 1 help desk environment providing live…
Providing assistance to customers who experience.
If you are still experiencing service issues please contact the oit service desk: The it help desk installs equipment and provides technical support for administrative (non lab use) computers, hardware, software and the network the help desk will assist users in resolving their computing problems, or serve as a liaison to other resources such as the acc (academic computing. How to get it help. A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.