Help desk uses tickets for communication, and that's why it's also known as a ticketing system.
Cpse Portal Help Desk. The troubleshooting portal lets help desk operators and intune administrators view user information to address user help requests. The help desk operator role can use the troubleshoot pane.
Guru Nanak Dev University from online.gndu.ac.in
Help desk uses tickets for communication, and that's why it's also known as a ticketing system. Customer portal allows your customers to keep track of all the transactions that have taken place between them and your business. You can organize messages, give assistance, and exchange information with customers with a single point of contact.
Customer portal allows your customers to keep track of all the transactions that have taken place between them and your business.
The site owner hides the web page description. Help desk uses tickets for communication, and that's why it's also known as a ticketing system. They can see and edit all tickets, edit settings, and view all reports. So, we decided to create a new software for external users, with a better user experience and feature set.