Chatbot Helpdesk Automation. Getting started is always a challenge, so. Automate tickets or answers in it support.
Task automation like this creates a more consistent customer experience and helps your team keep track of unfulfilled customer needs.
Automate engagement with customers, employees and leads 24/7. A chatbot is a form of artificial intelligence that simulates human conversation through a live chat interface. It's a better customer experience. Employees are tired of calling a help desk for routine inquiries and waiting for … the new chatbot building tool called virtual agent, has been built into the servicenow now platform and provides a way for developers to build conversational interfaces easily, says.