Best Help Desk Software Open Source. It can help customers get the customer service they require by forwarding all requests either by utilizing a phone or … read more ». Here is the free open source helpscout alternative:
It has a default workflow built in, but is easily configured for alternate workflows using the scrips and templates.
Helpdesk software is important because it unifies all of the communication and records about your support issues, providing a single system to. Yetiforce's open source code was released under a very flexible and liberal license, which gathers a large and active community around the project. Helpdesk can be defined as a function or resource set up to provide customers/end users with necessary information and satisfy their queries. Compare the best help desk software of 2020 for your business.
